Regular Courses

Managing Warehouse & Logistic Centers. Warehouse Logistics. Warehouse Systems Automation.

Learn Warehousing processes from A to Z
Identify and Analyze Business Models,
Business Strategies and, corresponding
Competitive Advantage.
Formulate and implement
Warehouse Best Practices and Strategies
Warehousing automation
Plan Warehouse and Logistics operations for optimum utilization of resources

Procurement process management. 

Describe the principles of effective procurement, procurement process, and the role of procurement strategy
Understand the activities associated with effective procurement projects
Conduct procurement planning and stakeholder management
Write specifications and effective terms of reference (TOR)
Choose appropriate procurement methods (RFQ, ITB, RFP)
Select procurement method and type of competition
Understand do’s and don’ts when drafting bidding documents
Invite and evaluate bids and proposals
Practice ethics and integrity in procurement
Understand what rules and procedures apply to private and public procurement
Appreciate the relevance of these rules and understand why they exist
Choose a procurement strategy

Supplier Relationship Management

• Introduction to SRM
• Differences between different types of commercial relationships (Pareto/ABC analysis, Carter’s 10 models)
• Portfolio analysis to assess relationships (King’s model, Supplier selection model (supply chain model), Market management matrix)
• Competitive forces affecting relationships (Porter’s 5 forces model, STEEPLE analysis, etc.)
• Value for money (VfM)
• Supplier selection and evaluation
• Mendelow matrix (stakeholder map)
• Thomas Kilmon conflict model
• Early Supplier Involvement in cost modeling and product/service development
•Partnership life cycle model
• The philosophy of “Selling” the importance of partnership
• Reasons that can lead to partnership failure

Procurement Methods Public Procurement
Organization and Participation In Tender Competitions

 Explanatory dictionary of purchase
Procurement, purpose and principles
 Preparing the annual procurement plan
 Methods of public procurement
Law on public procurement
 Problematic factors for suppliers
 Certain points in the purchase
 Planning, causes and factors
 Period of purchase process
 Operational or strategic (Kraljic Matrix)
 Categories and subcategories
 5 rules ( 5 rights)
 Specification, 5C: layout, content, types, additions
 Request Fulfillment, Definition and Optimization (SLA)
Selection of suppliers, main criteria, mutual cooperation
 Market research (SWOT)
 Supplier Perception Map (SPM)
 Public procurement methods
 Estimated price
 Tender commission
 Participation fee
 Set of conditions, compilation of documents
 Rules and prohibitions
 Implementation of the e-procurement platform and information about the platform
Participation of micro, small and medium business entities in state procurement
Determination of qualification requirements
 Procurement and analysis of goods works and services
Analysis of purchases

Evaluation process, criteria
Calculations, explanation of formulas
Contracts: explanation, types, structure
Delivery Terms
 Document Management
 Ethical behavior in procurement

Complaints . Practical issues


 Issuance of certificates

Transport Logistics. Strategic Role & Components of Transport in Supply Chains. International Transportation & Logistics. Modes of Transport & Tariffs. Incoterms.

Learning Transport Logistics processes from A to Z.
Azerbaijan Customs System.
Organization of International Transportation
Key participants in International Transportation (associations, forwarders, carriers, agents etc.)
Modes of transport (Road Freight; Railway; Air Freight; Sea Freight; Multimodal transportation Incoterms 2020
International Transportation Regulations; Conventions; Legislation
Main documents required for Organization of International Transportation and their functions Cargo Classification Customs
Main customs rules for International transportation
Customs Conventions
Customs control, main principles and functions of customs authorities
Azerbaijan customs legislation
Main documents required for customs clearance Customs procedures (detailed explanations of 14 procedures)
Harmonized commodity system
Legal methods of determination of customs value
Types of customs tariffs, fees, costs and taxation Calculation of customs taxes
Customs declaration types and filling rules
Customs Risks Evaluation system “Green Corridor”
Customs brokerage functions

Finance For Non-finance Managers

Learning program for non-finance professionals / valuable insights into important financial areas relevant for business decision-making and honing critical skills, essential for making sound financial decisions.
The basics of working capital management;
Budgeting and forecasting as an effective financial management.

Incoterms 2020


Incoterms 2020 – rules and standards in international and domestic trade.
The Incoterms 2020 Course is designed to provide a working knowledge of the ICC’s premier international trading tool.
The Incoterms® Rules 2020 – a set of 11 regularly-used standard trading terms in international trade.

E- Procurement/ Guidelines and Usage of Public Procurement/ E-Tendering Platform (


Learn to use E-gov public procurement tendering platform system
Announcing tenders through E-tendering platform
Significance of e-procurement

Procurement Category Management


Strategic focus
Long term view of category strategy
Clearly defined category portfolio with identifiable synergies between sub-categories
Sufficient degree of focus and specialization in terms of time and resources
Well documented and clearly articulated category strategy
Proactive influencing of stakeholder behaviors and internal demand
Proactive pre-positioning of category to take advantage of supply market shifts

Managing Service in Hospitality

Leadership skills
Communication skills
Time Management
Conduct a briefing
Train the Trainers
Problem resolution
F&B Revenue Management
True hospitality
Service styles
Room Service
Banquet, Event Service